Saul Carliner

Saul Carliner is a professor of educational technology at Concordia University in Montreal, where his teaching and research focus on the design of instructional and informational materials (especially in emerging media), the management of groups that produce these materials, and related issues of policy and professionalism. He has received research funding from SSHRC, Entente Canada-Quebec, Canadian Council on Learning, Society for Technical Communication, and Hong Kong University Grants Council. Also an industry consultant, Carliner has provided strategic consultation in organizational design, program evaluation, and effective instructional and informational design.

Among his over 250-plus publications are the upcoming Career Anxiety: Guidance for Tough Times (with Margaret Driscoll and Yvonne Thayer), the best-selling Training Design Basics, award-winning Informal Learning Basics, numerous book chapters, articles, and op-eds and over 50 peer-reviewed publications. He has appeared on the CNBC Asia, CTV Montreal, Global National, Globe and Mail, Jerusalem Post, Les Affaires, Montreal Gazette, and the Wall Street Journal. He is vice-president of the Canadian Network for Innovation in Education (CNIE), Fellow and past board member of the Institute for Performance and Learning, past Research Fellow of the Association for Talent Development, and Fellow and past international president of the Society for Technical Communication.


Ph.D. Instructional Technology. Georgia State University

Master’s. Technical Communication. University of Minnesota

B.A. Economics, Professional Writing, and Public Policy and Management. Carnegie Mellon University


Certified Training and Development Professional (CTDP)

Certified Facilitator of Training (CFT)


Carliner, S. (In press.) Communicating Instructional and Informational Content. Montreal, QC: Concordia University Press (Open Educational Resource).

Carliner, S., Driscoll, M., & Thayer, Y. (In press.) Career Anxiety: Guidance for Tough Times. Christiansburg VA: International Career Press.

Bekkouche, N., Schmid, R., & Carliner, S. (Accepted.) “Simmering Pressure”: How systemic stress impacts graduate student mental health, Performance Improvement Quarterly.

Shi, X., Carliner, S. & Wan, W. (2020.) Internet-mediated genres 2000 to 2018: An integrative literature review. IEEE Transactions on Professional Communication.

Chen, Y., & Carliner, S. (2020.) A special SME: An integrative literature review of the relationship between instructional designers and faculty in the design of online courses for higher education. Performance Improvement Quarterly. Online First publication.

Carliner, S. (2020.) Content management: Preparing technical communication students for the realities of the workplace. In Bridgeford, T. (ed.) Teaching Content Management in Technical and Professional Communication.

Burton-Macleod, N. & Carliner, S. (2020.) Microlearning to support training transfer: A nursing professional development case study, Journal of Applied Instructional Designs, 9(1), 65-79.

Chen, Y., Carliner, S. Garcia Martinez, S. & Davidson, A. L. (2019.)  Exploring perceptions of e-books among CEGEP students and faculty Canadian Journal of Learning and Technology, 45(1). Viewed at

Carliner, S. & Driscoll, M. An Overview of Training and Development: Why Training Matters. Minneapolis, MN: Lakewood Media:

Carliner, S. (2018.) To pay or not to pay: That’s the internship question. The Conversation (November 26, 2018.) Viewed at Visited September 8, 2019.

Carliner, S. (2017.) Chapter 25: Informal learning. In Brown, K. (ed.) Cambridge Handbook of Workplace Training and Employee Development, Cambridge, UK: Cambridge University Press, 585-606.

Carliner, S. (2015). Training Design Basics. Alexandria, VA: ATD Press.

Carliner, S., Qayyum, A., & Sanchez-Lozano, J.C. (2014.) What measures of productivity and effectiveness do Technical Communication managers track and report? Technical Communication.

Carliner, S. (2001.) Modeling information for three-dimensional space: lessons learned from museum exhibit design. Technical communication, 48(1), 66-81.

Carliner, S. (2000.) Physical, cognitive, and affective: a three-part framework for information design, Technical communication, 47(4), 561-576.


Fellow, Canadian Society for Training and Development (now the Institute for Performance and Learning).

Fellow. Society for Technical Communication.

Ken Rainey Award for Excellence in Research. Society for Technical Communication.

Alumni Teaching Award, Concordia University Alumni Association.

Jay R. Gould Award for Excellence in Teaching. Society for Technical Communication,

Provost’s Circle of Excellence. Concordia University.

Frank R. Smith Award for Outstanding Publications: 1987, 1995, 2000 (Best of Show), 2001 (Best of Show), 2002, 2014